Refund policy

At True Traditions USA, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a 7-day return policy. Here’s how it works:

• Eligibility for Returns: You may return any unopened, unused products within 7 days of receiving your order.
• Condition of Products: To be eligible for a return, the item must be in its original packaging and in the same condition that you received it.
• Return Process: To initiate a return, please contact our customer service team at truetraditions2024@gmail.com. Once your return is approved, we will provide instructions on how to return the product.
• Refunds: Once your return is received and inspected, we will process your refund within 7 business days. Refunds will be issued to the original method of payment.
• Return Shipping: The cost of return shipping will be the customer’s responsibility unless the product was damaged or defective upon arrival.

Thank you for choosing True Traditions USA! We value your satisfaction and are here to help.